Avoid, avoid, avoid... Absolute useless customer service.. tried to charge me ridiculous premium for two simple mistakes even when making new quote with corrected details was cheaper!! I was still within 14 days so I paid £20 fee and said good by to them. Later on it emerged (I called them to ask for documents) they couldn't process refund to my card (because they mixed my card with my partners name!!) and without contacting us they send the cheque (probably to wrong name too). I did a little research and it seems the only place they don't have bad reviews is their official rating site "Feefo". Everywhere else they got 3stars max. After all that experience I decided to go for different insurer. I paid slightly more but at least I will be sleeping better. I don't want to know how they handle the claims if they cant even handle simple administration tasks.