Customer service was terrible, Cut me off after 30 minutes on hold. Chat disconnected me twice when the agent appeared to be done with the conversation (issue was not resolved, was getting a quote for a new policy). When asked to speak to someone else this was refused. They made it as difficult as possible to change my policy. Never go with them, as they work as an intermediary they find any excuse to end your policy and lose your no claims so they can charge you more in the long run. They have not replied to my email, they have not apologised for the appalling service, there has been no help from themselves to resolve any of my queries. They are purely there to flog you a policy, take your money and shift to the next person, they are not there to help in the slightest.