What a load of rubbish! I used this company when I first passed my driving test (2013) and they were great throughout. It wasn't until the end when I said I would not be renewing as I have found insurance cheaper elsewhere - they were rude and were not bothered in the slightest that they lost a customer. I then went to Diamond and they have been okay but only quoted me £20 less when it came to renewing so have gone back to Go Girl as this was the cheapest on a comparison site. Really wary to do it but while trying to save for a house, need to try to save monies elsewhere! I have been insured for 2 days with them and I am not happy in the slightest!! I had someone reverse into my car last year and I never went through any insurance company and did this privately to get fixed. Since I had told them that, they have now lumped me with £130 on top of the insurance which apparently includes a £25 admin fee to change my details?! I have emailed them to complain but they just don't seem bothered. I was with them when this "accident" happened and have told them to check their records as I did not claim. Really unimpressed and have told them that once this year is over, I'm done! Would rather pay slightly more to go with a company who are decent and treat people with respect and not like the mud on the bottom of their shoes!