Anonymous
had a good year of insurance, was in process of purchasing my renewal, got a email for an additional fee which would be cheaper for me to cancel and go elsewhere, when asked what this fee was, never understood and stated this after the phone call and asked for more information via email and the customer service completely ignored I asked this. Currently waiting for a refund which I was told would take 3 working days, here I am on the 5th working day
4 years ago
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