Dreadful Company. Lack of communication. Refused to confirm their cancellation policy. Tried to charge an additional £50.30 because confused.com auto-filled the No Claims Discount as 9 years when I was searching for quotes via their website, but there had been a claim during the year and I didn't realise that even with 'protected' no claims, you lose a year's NCD. Was told the difference between 8 years and 9 years NCD was £50.30. Whilst I was waiting for a response to my enquiry regarding their cancellation policy they cancelled the policy themselves, with no mention of refunding the premiums! Steer clear is my best advice.