Bad experience with these guys. Firstly they messed up the direct debit date after being specifically asked to change the date twice. Secondly we realised the premium did not match the one that we originally signed up for. The second person I spoke to had a strong Pakistani accent and could hardly be understood. The third person was undestandle and slightly better informed about our issue, but still had the wrong details which resulted in a higher premium after we had agreed to one price. They claimed we didn't declare one of the additional drivers had done a speed awareness course, even though I did over the phone, and didn't think it important to inform me they had changed the premium before we had even made the first payment. I knew I was in the right, our Confirmational e mail proved it and the call was recorded, but couldn't be bothered to argue our point, as it had only gone up by Severn pound a month and didn't wish to waist any more time trying to talk to these people. I'm sure we are not the only people this has happened to, so it sounds like the company are going to be needing the Severn pound more than me. Compmaies with unhappy customers don't do well in the long run.