Very Annoyed
Really bad customer service, I set up through comparethemarket with this company, rang them within an hour as the wrong address had copied over. They added 30 pounds correction fee so I cancelled and went elsewhere. Have I got my money back yet? NO a week later they still havent refunded the CC payment, cancelled WITHIN THE HOUR of being processed. You have to listen to over a minute of spiel before you can even get through to anyone, then you get a load of excuses. Not at all impressed and grateful that I went elsewhere, heaven forbid you have to make a claim with these people, you have been warned!
5 years ago
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Dial Direct has a 4.3 average rating from 2,404 reviews

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