Tried calling about my sons insurance as he got a text and email to say the policy was being cancelled no explanation given, was left holding on twice for over 40 mins each time listening to same message on a loop, never actually speaking to a human. Then he called to be told it was cancelled due to lack of documents, he was asked to send a copy of he's driving license the week before which he did. Your company have taken 3 months payments 2 of which upfront, then cancel so now he can't even drive he's car. Very incompatent, very poor customer service, your not even given the opportunity to reply to the emails that are sent.. As they are no reply emails. Would never recommend this company to anyone. Previous reviews say it all. Rip off young people who are trying to do the honest thing. Hard working. Terrible avoid at all costs. 😁😁
5 years ago
Carrot Insurance has a
3.8
average rating
from
3,588
reviews
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