Been with BISL for 10 years for home and contents insurance. Looked around and found I was being charged more than double the average quotations from other companies. Phoned up to enquire and found an apathetic operator who had no interest in my business. Organised my insurance with the top customer rated home insurer (John Lewis) for just over half the price for a much better policy. Phoned to cancel and yet again found another apathetic Operatir who couldn't care less about my loyalty or business. The survey in no way reflected my dispute questions so pointless. Glad to be away and will ensure all friends, colleagues and family do the same.