PLEASE!!! I really need anybody who is thinking about purchasing with these guys to look elsewhere, I wish I had done my research prior. I paid and everything was fine (Obviously) then the day after - they called to find any way possible to inconvenience me, then once I decided to cancel my policy the charges were horrendous, £200 I have had to lose for an insurance that didn't even last 24 hours, they also tried to add extra charges for things that weren't even viable, once i called their bluff & they realised they was talking to a man of business status they folded on the extra charges, in other cases I'm sure many vulnerable customers do not find the right words, and to the full benefit of the comnpany they profit. On top of all of this, the refund stage gets even worse, I have since changed banks during the refund process (which takes 30 days) I was requested to provide proof of closure from the bank (which I did) but the proof was declined, so i am being told regardless of my circumstances the money will be returned into thin air weather i like it or not, and there is nothing they can do about it. i am mortified by the customer service, especially Harriet. This company does not value customers, they value money solely. please take note and do not take the risk just to be insured quickly, there are plenty of other companies out there that are cheap and offer great customer service