Ok firstly read the delivery small print. The courrier company they use only deliver items kerb side. Not great if you live alone and the item is heavy as in my case. Furniture well packaged but despite this most wooden legs were scratched and worn looking. Resolved in about a week with a choice of new item or discount after sending a photo of damage. Discount offered was good and I accepted. Stylish garden furniture delivered in a timely manner. Presumably it was damaged at time of packaging as you couldn't fault how it was wrapped. Quality control needs improved therefore in my opinion hence rating of 3 stars.