Will I
Great design and very happy with the final product. Install team were good, helpful and thorough. The project was massively let down by the electrician that wouldn’t wait 45 minutes for me to get to a shop and replace a faulty light fitting. We had to wait another week for someone to come back and fit it but it’s all good now. The electrician also changed the agreed route of the electrical supply cable from the consumer unit in our house to the outbuilding without consulting anyone. It’s fine but he really should have checked first. The electrician also managed to break our burglar alarm. If I didn’t happen to have a mate that works in the industry, it would’ve cost a couple of hundred pounds to fix it! I’d suggest Garden Spaces find a different electrician because he let down an otherwise perfect service. Update: I just received a phone call from the firm of electricians to apologise for the problems outlined above. The man I spoke with was very concerned and wanted to know if there was anything he could do to make up for the inconvenience. In hindsight, all the problems can be attributed to a communication breakdown on the timings for when the work should have been done. I’d requested for the work inside our house to be done in the afternoon (when both my wife and I would have been there) but the message never got through so they came in the morning. My wife was home but was in meetings so unable to discuss anything. Whilst at the time it was frustrating, everything was sorted out in a timely fashion to a high standard. The key thing to learn here is about communication with the customer for timings of when different contractors need access to different places. The phone call from the firm of electricians was very much appreciated and I truly believe that the mistakes will be learned from. Ultimately, in the end, I’m very happy with everything and have a wonderful studio so thanks for your efforts here everyone.
2 years ago
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Spaces Group has a 4.7 average rating from 180 reviews

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