Absolutely shocking service and after sales. Had a faulty product for less than 2 hours, nightmare to get them to believe you, let alone return quickly. Advised it the product is found working, we would have to pay to get returned. What a surprise, we were advised, it was working and in order to get the uv returned, we would have to pay. We only had their word, that nothing was done to the product, whilst in their care. It definitely was NOT working, when we had it. We will not buy anything from them again and I would advise, to shop elsewhere. This Company has quite a number of very unhappy customers.