Garden Site should be Avoided at all costs unless of course, you want to have the same terrible experience as myself.
Customer Service AFTER purchase is the worst I have ever experienced.
They do not read messages or comply with Statutory Rights or Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
I received a Halls Metal Greenhouse that after only a few minutes after opening needed the metal drilling and sawing in many places. It was not fit for retail sale and should never be sold.
Garden Site Customer Service was incredibly evasive and only offered a refund IF I had not opened the package AND paid £120 carriage to return. APAULLING CUSTOMER SERVICE and illegal.
Luckily my bank supported me after seeing my photographs and I got a full refund from the bank, but I had to pay £82.13 to return!
So your Choice whether or not to buy from Garden Site!
5 years ago
GardenSite has a
3.9
average rating
from
154
reviews
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