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"i resently purchased a large pegoda and for it to be constructed for me. I asked questions about preparing the site and got great feedback on how to do it. Since then i have emailed and asked for a delivery time shedule and have heard nothing and no updates as to when im likely to get it. Great service prior to buying but rubbish after purchase. I am still non the wiser when it will be here"
Posted 1 year ago
Dear Nigel,

Thank you for your review.

Our apologies for not responding to your email sooner regarding delivery times. We have since found your original email, which had unfortunately gone into our email spam folder, hence our non-reply.

I believe that Dan has been chasing this up for you and has replied to your email and has tried to call you. He has liaised with the delivery and installation team in order to contact you directly in order to book in a convenient install date.

We hope that your issue has now been resolved, if so we would appreciate it if you could kindly amend your review once you have had your product delivered and assembled to your satisfaction, as we are sure you will be very happy with your purchase.
If there is anything you would like to discuss further, please call us on 0121 355 7701.

Kind Regards,
GardenSite Customer Care Team.
Posted 1 year ago
GardenSite is rated 4.33 based on 123 reviews

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Alice, Customer Support