The shed we ordered arrived really quickly. In fact, so fast that it arrived to an empty house. Happily my neighbour let it in. Two of the metal support pieces were squashed. One of them was squashed at both ends and the other was out of shape in the middle. I took both to the garage on the corner to ask if he thought it would be possible to un-squash them or whether I should just send them back. He took a look then set about doing the repairs. The result is that they both work but look slightly bashed. The shed itself is great. I will say that I'm not good at putting flat packed anything together but with the help of a neighbour, the shed was up in four hours – except for the doors. They were assembled and hung two days later by my brother and a friend. It was then we found that the shed wasn't quite square so the doors aren't either. However, it all works, rather more than less, and I'm 95% happy with my purchase.