I first encountered Garden Chic on the internet as the price of the Palram Harmony 6x8 was the cheapest that I could find.Unfortunately the silver model was out of stock not only here but on every site I visited.I ordered the green one as second choice.A few days later an e-mail informed me that the silver was back in stock so e-mailed Garden chic to see if my order could be amended......this is where Sammy came into action,she rang me and e-mailed me to say that although the order had been placed with Palram and paid for she would do her best to get it amended.Within hours she got back to me to say I would be receiving my silver Harmony the next day !! and to let her know when it comes.It has arrived well boxed and carefully packed and Sammy organised my refund also on the price difference between the green and silver models.WHAT service and thankyou Garden chic and a big thankyou especially to Sammy