Terrible service, non existent communication. Ordered a wheelbarrow, at £129, not a cheap one. After not hearing a word for more than a week, I enquired by email as to when it might be delivered. No reply, no response whatsoever. When it did arrive, it came with no packaging whatsoever. Quite badly dented and a deep score which could not be pressed out. The nicely powder coated frame was badly scratched, and a wheel fell off as it was unloaded from the lorry. The washers and clip which should secure the wheel were missing. Emailed again, requesting the missing parts, you guessed, no response. Good product, but delivered damaged, with parts missing rendering it unusable. No response to emails. What a super company to deal with.