Anonymous
The delivery service requires a serious overhaul.. I selected a delivery date on placing the order, arranged to have time off to accept delivery, and with only a few hours notice that date was changed ( to the day before my selected date ). No apology or explanation from the Customer Care Centre. They did however advise that the delivery was the second scheduled on the new date, so I arranged to take the morning off, only for the product to arrive at 3.25pm! What is the point of offering a choice of delivery dates if they are going to be disregarded? And why is the Customer Care Centre not better informed about the reason for changes and the new delivery schedules?
5 years ago
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Garden Buildings Direct has a 1.1 average rating from 350 reviews

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Alice, Customer Support

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