Our party provider, Chris, was wonderful. He arrived early to set up and make sure he knew my son’s preferences; he decorated the van for Halloween, and even brought (and asked permission to give out) Halloween sweets for the kids. He was friendly, welcoming, passionate and knowledgeable about the video games and which the boys would enjoy most. He was firm and fair with the kids and quickly built a great rapport with them. It was a very relaxing party for me too, I knew my son and his friends were having a blast, and Chris went above and beyond to be helpful (serving pizza and videoing the blowout of birthday candles). Our party was postponed several times due to covid restrictions and family catching covid and needing to isolate. Julie and the team were kind and accommodating in all instances. I would definitely use again, and highly reconmend.