This is the first time using Furniture village and I must say I had a great experience and the delivery drivers (Mark and Simon) could not have been more helpful. I wanted to post a review as reading the numerous 1 star reviews almost caused me to doubt my purchase with furniture village but I am glad I decided to try out their service. I ordered our table and chairs, which had a lead time of 28 days (was only given as a guide) but I received a call to arrange a delivery within 2 weeks. The date was confirmed and I received a call on the day to book in a time slot and Mark and Simon arrived to setup my furniture. Judging by some of the reviews I may have been lucky as they were professional, friendly and built my furniture with no issues. If Furniture Village are listening and are looking to improve their customer service then asking Mark and Simon to show others the way would be my recommendation. Will use Furniture Village again.