Contact support seems to be non-existent. I've sent multiple messages & used their contact form twice. I have not received a single reply yet.
Contrary to what they state on their website: 'We guarantee a reply to any email or live chat quickly during business hours!' That clearly is not the case.
I'm trying to get in touch regarding a product I bought 3 years ago, as part of the frame has developed a fault with it.
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Alice, Customer Support
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