We are extremely pleased with our Duette leather sofa bed; it's well made and exactly what we needed. The guys who delivered it were polite, and very efficient, as was the guy who took our order. However, having paid extra for delivery (200 miles from our main home) and assembly on 6 Dec, it was changed to 23 Nov to suit the company, with the only other option being mid January. This may have suited the company's logistics, but it inconvenienced us considerably. That said, we remain very satisfied with the product - although we have yet to use the sofa bed.