We ordered the Duette Sofa bed in May and have are extremely happy with both the sofa, the bed, and the service from Furl - all top notch and reasonably priced all things considered. The sofa itself is very comfy to sit on and the material nice and soft, a pretty red fabric that works well for our family with 2 kids and 2 dogs (Marder). The bed is SO EASY to set up and also super comfy - the sleeper definitely feels *no bars*. I am from the US originally, and was looking for a UK alternative to American Leather sofa beds, which are the only sofa beds I've ever slept on before that are actually comfortable (but not available in the UK). I can confirm that the Furl sofabeds are just as comfortable. The home installation was worth every penny - white glove service. We have recently purchased other sofas elsewhere and Furl far exceeds its competitors both in the quality of product and service.