Excellent company to deal with. shipping is prompt, can not fault their customer service, very helpful staff, we purchased their stone large wood fired pizza oven, they communicated from start to finish regarding delivery and what was required from us. The delivery driver on the day was so helpful. The oven itself is a great piece of kit, we made our first pizza's last weekend and they were delicious, we are so impressed with it, our next challenge is to make a roast!! I would recommend purchasing their pizza peel, this helps with getting the pizza in and out of the very hot oven, the oven tool set is great for pushing ashes to one side and removing the ashes the next day.