We ordered our oven a few months ago and have recently taken delivery of it and have had a few pizzas from it already, and they are fab. The finish of the ovens is definitely "rustic" and sits well in our pizza / bbq area, which is now our pride and joy. The service we received from Fuego was great, very friendly and helpful. Delivery slipped (Covid issues) but we were kept informed and it was winter, so we were totally fine with that. All in all, 10/10 for service, 9/10 price/quality We're now getting used to making pizza's. There is an art to it apparently, which we are still trying to master!