Prior to the day of the surgery the staff were always available on the phone and willing to answer my questions. On the day I was made to feel welcome and was put at ease straight away. Dr Steve went the extra mile to discuss and manage my expectations and carried out the procedure with expertise, empathy and with a caring couch side manner. The team working with him were also very caring and used chat and humour to make me feel at ease throughout the surgery. I feel so grateful to have had their undivided attention throughout the day and I always felt as if they were striving to do the best they could to achieve the results I am hoping for. The lunch was lovely, the aftercare is in place and i am looking forward to seeing the results of their hard work. I would recommend FUE clinics to anyone considering a hair transplant, thank you.