I hate leaving bad reviews. I always try to give businesses 5 stars. But I can't in this situation. We purchased an Interlevin beer fridge. The first to arrive was the wrong color and needed to be swapped. Then the one in the correct color was not working (no temperature decrease). We were told by FridgeSmart that after paying for a visit, if an engineer confirmed it shouldn't be happening to a new fridge, Interlevin would replace. After engineer's confirmation which should have led us to a replacement fridge, we're instead told we need further expensive visits and tests which might lead us to receiving some new parts (which we would then need to pay to install) as Interlevin refuses to just replace. Our time and money continue to be wasted trying to fix an error that wasn't our fault. Will not purchase from Fridgesmart or Interlevin again.