Communication pro forma and delivery went according to schedule and we received our new Igloo Aruba 2 Ice cream cabinet within 4 working days. F.F.D. were helpful at all stages as we knew that in it's fully assembled configuration it would not fit through our door. Stripping it down to bare freezer minus all glass and timber casing then re building inside our shop took 4.5 hours with the help of an engineer. It weighs considerably more than the brochure advertises, approx 195 kgs. The freezer is well built and looks impressive with it's smart curved glass and solid wood surround.
We had been told by FFD that we could store an extra Napali under each open Napali ice cream. Temperature then became an issue, as did the frost free defrost as the extra height of the Napali trays prevented the top of the ice cream to maintain a cold temperature. The solution is to only have one flavour in the cabinet and all your reserves need to be kept in a separate freezer. This is not ideal for a £3k product.
Once set up correctly, temperature control can be adjusted very easily although we have found that the warm air for the curved glass is not adequate and condensation still forms, albeit less frequently now the Ice cream is set at the correct height. We did speak to the Uk importer who were not very helful with this issue, and failed to return 2nd phone call.
Helen's Chocolates
Bowness on Windermere
7 years ago
FFD Commercial Refrigeration has a
4.7
average rating
from
1,487
reviews
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