I made an order of 2 fridges on 09 OCT, called to check if they would be delivered on 11OCT, Friday. Got a confirmation, confirmed it to my client. Then on Thursday I got a call from delivery company that the delivery will only be Monday. Called FridgeFreezerDirect again, they checked the recording of my previous conversation and said "yes, we did confirm the delivery on Friday, but there is nothing we can do now, the delivery will be on Monday" So I had to find and hire a courier on Friday to go from London to Milton Keynes to collect the fridges and deliver them to Central London. One of the worst customer service experiences, that I have ever had and a very disappointing attitude. First and list time that I ordered
10 years ago
FFD Commercial Refrigeration has a
4.7
average rating
from
1,487
reviews
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