The selection of dietary requirement isn't intuitive, I selected dairy free and gluten free assuming that the website would only show me products that were free of both but instead it showed me all products that were either dairy or gluten free which wasn't clear. The chocolates weren't cheap so it was a slight waste of a birthday present as I ended up getting ones that were only dairy free. When I raised the issue with customer service they refused to acknowledge the confusion this causes or that anything should be improved on the website which is disappointing. Chocolates themselves are no doubt good quality but unfortunately because of this experience and unclear selection process I'll take my business elsewhere. Not the best customer service...