Happy with the products and the support but could have been better !! I was in a hurry because my french friend was coming the following week for 3 days and I wanted to offer her some french delicacies. I ordered the friday evening, the parcel left the following wednesday and arrived the following tuesday. The parcel left 2 days too late because of the 20 % code that is nowhere on the website for the first order and because of the fresh product the support wanted to warned me about. I told us that we should take off the Merguez so. I did receive the Merguez anyway. They took off 20 % but because the total was now below 50 euros, I paid 15 euros for the delivery instead of 5 euros !! So I did not enjoy the 20 % off at all ! It was 2 days too late for my friend, she was gone. A little bit disappointing. Some product I wanted to order that day were out of stock unfortunately like the Biafine for summer and It was a little bit expensive. However, I received everything very well packed up and with ice for the fresh product. We ate the Merguez the same day and they were good because send frozen but I believe I won't order fresh product again because of the time of the delivery (7 days) 5 open day. On the overall, I was happy with my products and I will order again.