Categories My Reviews My Settings Help LOG OUT Alternate Text Valentina Metikoš HR For companies Your review counts! You reviewed Fragrancedirect We're currently investigating whether this review is in line with Trustpilot's User Guidelines. Learn more about our rules here. Fragrancedirect's reason for reporting Due to offensive language. Valentina Metikoš Valentina Metikoš 1 review Star 1 Star 2 Star 3 Star 4 Star 5 Updated just now Unable to process one order two times Two times, not once they messed up my address. First time my order went to Hungary, because they seem to.think HR stands for Hungary?!?!! I receive email from customer service to check my adress due delivery problem. We updated same address, but still no delivery. Week later, after contacting them, i found that my delivery was sent back due address problem, ofc, since they sent it to Hungary and not Croatia. So we double check my adress again, and I was peomisset my delivery will be by the end of last week. So today I contacted them again, only to find out my order was returned AGAIN due address problem. I lost my nerves and was extremely offensive (be honest and who wouldn't be)... Just to be clear I paid for express delivery, which was returned first time they messed delivery. So today I asked them to use DHL or oversees express, and deliver my order in 4 days, which is possible, but they refound my money, and said its not possible to deliver my order in desired time (I can relate to that BCS Croatia is on Mars?!?!). Shame and disgrace. Oh and delivery status isn't available in page, service isn't working. Never had I have this kind of problems ever ... Stay away There are sellers and vendors who actually care for customers. And they deserve our money, not this monkeys.