I found a certain jewelry piece that was available at a store that shipped only within the U.K. Problem was, I lived in the US. I found a few forwarding companies through Google, read some reviews I also found through Google and saw no evidence of problems with Forward Via. I trusted them with an £800 piece and everything was brilliant! I don't plan to do this again, so I liked the fact that Forward Via offers a per-piece plan so I'm not on the hook for monthly fees. I signed up within minutes at no charge, no paperwork required, just a few emails to confirm the account. You get your address there with a box number, like a flat number and simply enter it as normal at the online shop. They also provide a local phone number if needed. I suppose this would work as well if shopping in the U.K. In person and having your purchase delivered. When it arrived, I received an email, got a photo of the package and chose from several options of carriers and insurance. There is a couple-pound processing fee added on, otherwise the prices seemed to be directly from the carriers. You do have to tell them the contents so the tariff code can be listed on the export docs. You will likely get a Customs bill from your country but that isn't Forward Via's fault. My package was shipped to the US the next day, sailed through Customs (though I did have to pay duty) and delivered to my address in the US in perfect condition. If I ever absolutely must have something available only from the U.K. again, I will trust Forward Via to handle it for me!