ShedsWarehouse Ltd Unit 7, Edison Rd, Bedford MK41 0HU Shed Builder Place details Nico Jane ★ 3 hours ago I ordered a summer house several weeks ago to use and enjoy this summer. I was assured by the store (Sheds Warehouse) and the supplier (Forest garden co) that delivery to a narrow Cornish lane wouldn't be a problem, as Forest garden co used small vans when requested. I duly sent 3 sets of instructions to emphasise that they use as small a van as possible and warning of the narrowness of the lane. I even had my instructions acknowledged as 'noted'. However, please can I warn everyone NOT TO USE FOREST GARDEN co as they are TOTALLY INCOMPETENT and UNFIT FOR PURPOSE - DO NOT BUY ANYTHING SUPPLIED BY THEM. Despite repeated requests for a small delivery van AND THEIR ACKNOWLEDGEMENTS THAT THIS HAD BEEN NOTED AND WOULD BE 'NO PROBLEM', FOREST GARDEN HAVE TWICE FAILED TO DELIVER THE SUMMER HOUSE ORDERED MANY WEEKS AGO. They failed to read or act on the instructions for delivery, and misled me completely regarding this being 'no problem'. Furthermore, after I waited in on each occasion for the planned delivery, they only deigned to inform me an hour before the delivery time that, although only a few miles away, they would not be delivering the summer house. FURTHERMORE - and this is beyond comprehension - despite many conversations and emails about the problems with THE FIRST FAILED DELIVERY and REASSURANCES THAT THE RE-ARRANGED DELIVERY FOR TODAY WOULD BE ON A SMALL VAN, I HAVE ONLY JUST BEEN TOLD THAT THIS WAS ALWAYS IMPOSSIBLE! The person in charge, Ash Dye, has just now informed me that delivery to this area is impossible - yet there was no mention of this when I originally arranged delivery with them! I HAVE BEEN COMPLETELY DUPED AND MISLED FROM THE START. I ONLY CHOSE THIS CO. BECAUSE I WAS ASSURED FROM THE WORD GO THAT SMALL DELIVERY VANS WERE AVAILABLE AND WEREN'T A PROBLEM. I HAVE THEREFORE LOST WEEKS WAITING FOR SOMETHING WHICH WAS NEVER TO MATERIALISE, WASTED MANY HOURS CHASING UP THIS HOPELESS FIRM AND HAD ALSO TO SPEND HOURS TRYING TO RE-ARRANGE INSTALLATION. MORE IMPORTANTLY, I HAVE LOST THE CHANCE OF USING A SUMMER HOUSE DURING THESE PRECIOUS SUMMER MONTHS THIS YEAR. I NEED TO WARN ALL POTENTIAL PURCHASERS - check who is supplying your order (be careful - they supply B & Q, Wickes, Screwfix, Argos, etc) and IF IT IS FOREST GARDEN CO, THEN DO NOT TOUCH THEM. They decline to take any responsibility for their UTTER INCOMPETENCE AND FOR COMPLETELY MISLEADING (that verb is an understatement) CUSTOMERS. LOOK AT OTHER REVIEWS ON TRUSTPILOT, TOO - SADLY, 90% OF REVIEWERS HAVE ALSO HAD APPALLING 'SERVICE'. SO, PLEASE AVOID BEING LET DOWN BY THEM AND GO ELSEWHERE FOR YOUR PURCHASE.