Our front and back gardens and roof terrace have been wholly updated and modernised thanks to Floral & Hardy. Their service was first rate in several respects. First, while we initially approached Floral & Hardy simply to update our back garden, which is very small, Paul came up with the suggestion of improving the appearance of our front garden and roof terrace in a coordinated way with our back garden. Sam then provided designs which updated all three spaces in a way which provided continuity between them. Second, the Floral & Hardy design process is very client-focussed. After an initial visit to discuss in detail the type of planting and appearance we wanted to achieve, Sam then provided a brief for our approval. After taking on board our feedback, he then provided drawings for further discussion and feedback. And throughout the garden work, there were additional opportunities to refine the design and make additional changes. Third, the work carried out by Dimi and his co-workers was very professional and of excellent quality. Finally, Floral & Hardy did not quibble over modifications made while carrying out the work. Unlike many other builders I have used in the past, who want to charge extra for every minor change after work has started, I very much appreciated Floral & Hardy sticking with their original quote even though some materials and design features were altered after the building work and planting had begun. Not everything went smoothly of course. Work started several weeks late and took several weeks longer to complete than originally planned. However, these delays were partly due to poor weather and partly to being unable to receive timely deliveries for particular supplies, matters which were out of the hands of Floral & Hardy. The end result was well worth the wait. Its not an exaggeration to say how the look of our property has been completely transformed thanks to their outstanding design and high quality work.