Bought the flooring from floors 4 you Stockton and we were recommended a fitter called Chris who I was told was a great lad . They worked out a price on the size of the room without seeing it and we agreed.I had to get the flooring delivered a week before so it got used to the room temperature . We waited in all day for him to phone and say he couldn't make it that day and would drop the next day . The next day he sent someone else he paid to drop it off. He was then late when starting the job , did nothing but moan about taking the skirting boards off . He then said we needed to board the room which would be another £265 . We paid that and they got 3/4 of the way through and said they had to go to another job and couldn't come back till 3 days later at 3 o clock after many phone calls the lad helping Chris came at 4.45 and at 7.45 had to leave still the floor wasn't sorted . He said he would be back 9 the next day and surprise surprise no show . Rang me to say can they come about 12.30 as they needed to pick up some trim , I said no I wanted it sorting . The lad came about 10.30 and finished it off but there was loads of mess left out side and holes in the wall from the skirting boards. He said they were going to drop some Caulking off and could the painter I had finish it off . I left message asking when they could drop the Caulk off and they said couldn't find a match for it and could I go to B&Q or Screwfix . They were not interested in the job from the start and have left us to finish it off. The floor looks nice apart from the glue we had to scrub off . The customer service is horrendous and Floors 4 You I will tell everyone I know not to use you . You took a lot of money off us and some of the things you charged for were never used. I would be looking at recommending different people as if they are doing the floors on behalf of you they are not setting a good image.