I was able to place an order for delivery on Easter to my mother in an assisted living facility. It said same day delivery if ordered by 1:00pm. I ordered at 9:30am. I received a confirmation, but no delivery. No update. No communication. I tried their website chat who said they would look into the situation. Still no communication. I called and was told they didn't deliver because the shop was closed and they are not sure how the order was able to be go through. But here we are the following day at 1:45pm still with no communication from the shop and the flowers still aren't delivered, but allegedly out for delivery. I picked this specific shot because it was able to deliver on Easter...shame on me. I learned my lesson. I will not be using them again.