Overall, floor generally works well. My only criticism would be that during my initial order, it was canceled. I'm assuming it was because the florist couldn't deliver on the previously selected day, but I was never informed a reason why. No big deal for me in this situation because I placed a new order for a different day and everything went splendidly. However, if something were time sensitive, I would be a little skeptical on the credibility of the order if I wasn't consistently checking my e-mail to ensure it went through and was also delivered as I would have expected / hoped.