Terrible experience. The delivery person delivered to the wrong apartment complex (1188 NOT 1190 which I had correct on the address). She called the recipient and was very short/rush/curt and didn't even give the receipient chance to speak/respond. Luckily my friend went hunting for her own bouquet and found the flowers at the apartment next door - but if she didn't she never would have received them. I never received a confirmation email that my flowers were delivered on Sunday - I received it TWO DAYS later on Tuesday, so I was left wondering if they were even delivered or not. Bad experience from start to finish, will never use floom again.