I ordered flowers days in advance to arrive on the 23rd December, they did not arrive. I emailed Floom who replied with an apology on the response time, but no apology that the flowers were not delivered. They said that they would cancel and refund, I had to chase and did not receive the refund until the 9th January. They did however offer me a discount code on my next order but the point is, the flowers did not arrive to my disabled cousin in isolation for Christmas and I received no apology.
3 years ago
Floom has a
4.4
average rating
from
20,620
reviews
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