Disgrace of a company, the worst customer service, can only contact them by email and they only reply weekdays between 10am and 5pm. They sent my £500 bag to THE WRONG PERSON and sent me a £60 Hugo boss shirt?? They came and collected the shirt but could not deliver a bag at the same time I had to wait a week longer after paying the £7.99 postage fee! You would think they would be more careful with expensive items obviously not! Also received a “vanmildert.com” dust bag instead of a flannels one, funny how orders are getting mixed up from 2 websites that are exactly the same!