Online support live chat takes you nowhere. They read from a script and it's like banging your head against a wall. Phoned customer services. Round and round on entering data on phone keypad, account number, date of birth, post code, press a number, then back to entering all the data again. Then waited 45 minutes to be answered for guy to say "hello I can't hear you" and he then put the phone down.
Direct Debit data does not match the tariff offer cost. Trying to get clear answers is impossible. Terrible customer service.
5 years ago
First Utility has a
1.2
average rating
from
127
reviews
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