Well where do I start first utilities what a joke Signed up for smart meters and have had months of being made a fool of don’t let this company any where your home. The first prison they sent to fit the meters did nothing came and left after waiting weeks. Weeks later they sent another one well he didn’t know the difference between a condensing boiler and combi boiler he fitted a smart electric meter then the fun started again when it came to the gas meter my meter is small meter in a standard box on an outside wall I was told he would have to fit a temporary meter because my gas pipe would need to be cut back to make it shorter so the new meter would fit, the fun starts again he fitted one meter Said it didn’t work so he removed that one and fitted another he Said that one didn’t work all there was nothing wrong with the meters he hadn’t turned the gas supply back on so he put the old meter back and just left with out saying he was leaving. The saga continues, the next chapter first utilities phone two say that another comedian would be calling in about five to six weeks to cut the pipe and fit the meter the day arrives I get a phone call from the next benny hill saying he was about ten minutes away but he wouldn’t be able to fit the meter because of the weather conditions now I’m really baffled we are having one of the nicest summers I can remember for a very long time benny hill arrived asked me where the gas supply comes into the meter this is a man sent to work on my gas and electric help. Could it be that copper pipe covered in yellow going up the outside of my house into the gas meter I wonder. Next thing he said the only way the meter could be fitted as to nock down my living room wall. And then started to say that the meter could not be fitted and that he last person that was there was a layer and he had the parts to fit the meter, Very dangers people. So, I phoned first utilities to complain here it starts again after spending twenty minutes complaining about he services and being told that he was taking notes I was put on hold for twelve minutes and then cut off waited for them to phone back that never happened so I phoned back no notes where taken from my first call at all so start over again. Was told some one would be back InTouch no one very did. So, I contacted their Resolution Centre team what a complete waste of time that was the person that was supposed to be dealing with my complaint never listened at all. Stay well away from this company.