I liked the formal process in place to establish contact with a tutor. However, after paying $10 as initiation fee and then meeting with the tutor, we have been very disappointed with the end result. In speaking with the tutor, we were not certain that he knew Calculus for Grade 12 and he kind of alluded to it. However, he promised to review my daughter's test result and then set up time. After reviewing the test result, he believes he cannot even make 2 hours a week. This tutor works full time and then also studies. Now, we have lost 10 precious days and are again looking for another tutor who knows the subject.