ordered 19/03. no contact. i rang them to be told they could not fulfill advertised delivery of 5 to 7 working days. Two weeks after 19/03, still no contact. I rang again and was told no one was around that could help, someone will ring back. No one from First Furniture rang me back. Their supplier did ring (which i found very weird!) Closest delivery was 3 weeks after the order was made. Still not contact from First Furniture (who took my £406 on the 19/03!) I had my items delivered on 07/04! Opened the table and put it together. (one thing i am happy with) Opened the chairs and i discover i have been sent the completely wrong chairs. I ordered white leather and chrome legs and been sent cream fabric with wooden legs. I email them on 07/04 as they are closed! I ring the next morning and am told it will be sorted and i will hear from them.....10/04 still not heard until i receive the most unprofessional, lazy, confusing email forwarded from their supplier. Asking for photos of the box, the shipping labels and the built chair. (well, not building it as it couldn't be more obvious it isn't the right chair!) So I am 21 days past them taking my money and using my living as their storage facility whilst they taking ages to sort anything out.....my advice is do not order from them. Worst service i have ever experienced. They like to take your money quick and then provide a terrible service.