Product very good. Delivery not so good. Very big truck took out part of our tree in the drive. The Pallet had to be abandoned at the neck of our drive (we have a very big drive) due to the driver not wanting to go further. His pallet truck did not work so the hence the pallet left where it was. We could not get out of the drive in our cars to go to work so my husband & I had to physically move it all making him 90 mins late for work!! We had left instructions for it to be place down by the woodstore (others have managed this) but clearly this was never going to happen so I don't feel there should be an instruction section when placing the order if its irrelevant! The driver said if we were not there I it would have been left at the start of the drive therefore blocking the whole lane.