Found Firetext looking on google , there are many companies offering similar service and for our business wanted to work with a company who we could actually to talk and discuss requirements . The service has been without any problems and has further integration which can be added depending in the business type you run , for us having our own templates means within a couple of clicks we can update our customers on their orders without the need to pick up the phone leave a message or have customers say we have not contacted them ! We recommend Firetext in both value for money and direct customer service