I’ve been in the Firebox fan club for a good few years now. I enjoy reading every description. Yes, each and every one! The gentle humour that is woven through, always raises a smile. I love getting your parcels, the bag of sweets is a nice touch. I’ve had your mystery boxes for a few years now, I think they are extremely good value, I used most of the items as presents, but I still have quite a few things I couldn’t part with, the unicorn tears gin the salt & vinegar crickets where sent far far away. The iKettle is in constant use, it turns on when I’m on the way home, always at the exact same spot. It’s also great when I say I’ll put the kettle on if you make the drinks. Customer service is an easy 10/10. I had a small bottle of toffee vodka in the alcohol mystery box, sadly that had broken in transit, It was replaced with a whole new alcohol mystery box! Fab service.