I ordered a personalised pillow case two weeks ago tomorrow and selected 3-5 working days shipping yet only received it yesterday. After contacting yourselves I was notified there was a technical error and my shipping fee was refunded. I am happy with the way it was resolved quickly however understandably a little disappointed it missed my boyfriends birthday. I have ordered from yourselves in the past and haven’t had an issue so I will try again in future.
3 years ago
Firebox has a
4.4
average rating
from
4,532
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